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The Cavendish Hotel Fine Dining View from the hotel gardens   The Lounge The Cavendish Hotel from across the lake A Guestroom at the Cavendish

Terms

The Cavendish Hotel – Our Terms & Conditions.

Rooms Tariff:

Prices are inclusive of Vat @ 20.0%, but exclude any meals (unless specifically referred to within a rate or special promotion)

Rates may be subject to change without prior notice.

Service Levy:

An additional compulsory service levy of 5% will be charged on all goods and services during your stay, which is distributed directly to staff. After the deduction of Vat at the point of sale, we guarantee that all the service levy on all bills will be distributed directly to staff, equally. No deductions are made by the Company whatsoever to recover any handling costs. Service levy is distributed via the payroll system and as such is subject to Paye and NI decuctions in the normal manner.

Special Offers and Promotions:

Special offers and special rates are subject to a limited allocation of rooms for those offers. Once these rooms allocated have been sold, special offers may be withdrawn and remaining rooms will be sold at full published rates.

One offer cannot be used in conjunction with any other offer or promotion.

Offers cannot be applied or claimed retrospectively to a booking already made at a different agreed rate.

Cancellation Policy:

Cancellations for accommodation bookings must be advised in writing at least seven (7) days prior to arrival.  If we are unable to re-let the room(s) then a charge for any unsold accommodation (full cost of the accommodation booked) will be levied.

If we are successful in re-selling your room, no charge will be made.

When cancelling, please obtain a cancellation number from the Receptionist.

Our cancellation policy will apply at all times irrespective of the circumstances surrounding the cancellation. To mitigate the risk, may we advise that travel insurance may well be a prudent option, particularly at times of poor weather.

Dress Code

Informality and relaxation is our aim throughout the Cavendish. I recently read with some amusement a hotel proprietor stating on his website “We don’t operate a gym so please do not dress as if we have one.”!  We would not wish to appear as “stiff” as this, however….

The only area where we make any request with regards to dress is the Gallery Restaurant, which I hope is not particularly onerous; we do not insist on jackets or ties, but request that t-shirts and trainers are not worn.  Smart jeans are perfectly acceptable.

Thank you

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